Customer contact centre and interaction management including marketing campaigns - The scope of the framework contract(s) is to provide services for the customer contact centre and interactions management including marketing campaigns for the Office’s front and back offices.

External Provision of IT Services-The framework contract for Lot 1 covers the provision of services for the performance of Business Process Analysis, the support of the Enterprise Architecture practice and the performance of the evolution, maintenance and support of the Enterprise Architecture tool. LOS: Titel: COTS Business Software Selection and Acquisition Beschreibung: The framework contract for Lot 2 covers the provision of services for the project management in the domain of Commercial-Off-The-Shelf (COTS) software selection and adoption, the Business and COTS software requirements analysis and its architecture assessment and the technical consultancy in the domain of it LOS: Titel: Project Management Office Beschreibung: The framework contract for Lot 3 covers the provision of services for the performance of the IT Portfolio Management, the support of the set up and the evolution of PPM tool(s), designing methods, collecting and diffusing best practices among practitioners, methodological project support and coaching, performing quality assurance, compliance control, and audit and Performing IT Project and Programme Management

European Parliament, ITEC - Directorate-General for Innovation and Technological Support

81319279-Religious and Traditional Actors Mapping (RAM) Study for Sudan-This contract is for a Religious and Traditional Actors Mapping (RAM) study in Sudan, with a focus on three wilayas in the East, Centre, and West of the country. 5 Milestones, Estimated expert days for orientation: 98

Deutsche Gesellschaft für Internationale Zusammenarbeit

Frist: 08. September 2025

Embedded Software Development for Software Defined Radio based IoT solutions-The departments for self-powered radio systems and radio communication systems of Fraunhofer IIS are looking for a partner or contractor who can demonstrate outstanding expertise (see requirements III.) in the following communications and embedded software engineering areas and who is willing to provide commissioned tasks under the terms of the attached framework contract in the following software development and implementation areas

Fraunhofer-Gesellschaft

Frist: 16. September 2025

High-level advice and consultancy services (HACS)-Multiple FWCs for the provision of advisory/consultancy services (high-level consultancy and studies), ensuring business continuity after the expiration of the framework contracts under Lot 2 of ‘BEACON - Benchmarking, Advisory and Consultancy Services in Information and Communication Technology' resulting from the DIGIT/2020/OP/0005 – Benchmarking, Advisory and Consultancy Services in Information and Communication Technology – Lot 1 and Lot 2 Call for Tenders published in 2021. As described above, the main scope of the new HACS procedure is the replacement of BEACON lot 2, considering that, under the original BEACON framework contracts, the majority of the services were ordered under lot 2. While BEACON lot 1 is not scheduled for replacement as a separate lot or procedure, the technical scope of services previously ordered under BEACON lot 1 will also be covered by the new procedure. Consequently, the new HACS procedure is not split into lots.-WERT: 243 317 267,00 EUR

Europäische Kommission, DG DIGIT - Digital Services

EUSPA-OP-29-24 Integrated Communication Services- An open procedure is planned to be launched by the European Union Agency for the Space Programme (EUSPA) in due course for provision of integrated communication services. The scope of the Framework Contract (FWC) to result from the procedure will include Editorial, Web, Graphics, Multimedia, and Public and Media Outreach activities focusing on EU Space. The FWC, which is envisaged to be an inter-institutional multiple FWC in cascade with maximum 3 contractors and the EUSPA as well as the European Commission acting as co-contracting authorities, will encompass a wide range of services aimed at supporting communication activities related to EU Space, including professional editorial work, the development and management of web content and websites, creative graphic design including digital approach, the production of multimedia materials, and strategic public and media outreach initiatives.

European Union Agency for the Space Programme

Frist: 19. September 2025

artificial intelligence act: technical assistance for ai safety - These lots all share a similar tasks and services: - The organisation of multiple risk modelling workshops together with the AI Office, producing a risk model, risk scenarios, as well as corresponding thresholds, informing further work on evaluations. - The development of newly evaluation tools that are private to the Commission. - The onboarding of existing evaluations that are publicly available into the developed risk framework. - The creation of a reference procedure and reporting template for doing risk assessment with respect to the developed evaluations. - Ad hoc and on demand services for complex evaluations, including for example red-teaming and uplift studies. - A risk monitoring service in the form of regular briefings on new developments (e.g. models, risk sources, elicitation techniques, mitigation, incidents) to complement existing AI Office monitoring actions. The scope of these tasks varies by lot. Furthermore, there is one lot that is cross-cutting across various risk. - Lot 6: agentic evaluation interface, procuring software, Cloud infrastructure support, and methodology to evaluate GPAI on diverse types of benchmarks, focusing on agentic interaction and complex agentic benchmarks.

European Commission, DG CNECT - Communications Networks, Content and Technology

High Resolution Layers Vegetated Land Cover Characteristics (HRL VLCC) - Production of reference years 2025-2028 - (1) the yearly update of the High Resolution Layer (HRL) Vegetated Land Cover Characteristics (VLCC) products for the 2025 to 2028 reference years thereby giving continuity to the HRL VLCC datasets produced under the framework contract awarded following open call for tenders EEA/DIS/R0/21/013 and under the direct service contract awarded following negotiated procedure EEA/DIS/R0/24/015 with the contractor of the framework contract (hereafter ‘the current VLCC contracts’); (2) to support communication and user uptake activities around that suite of products; (3) to have a consultancy task for exploratory activities when and if needed; and (4) to ensure continuous storage and dissemination of the products. HRL VLCC is within the HRL suite of products.

European Environment Agency

Frist: 19. September 2025

TENDER PROCEDURE FOR THE PROVISION OF FACILITY MANAGEMENT (FM) AND ADMINISTRATIVE SERVICES-The ECB intends to use a negotiated tender procedure to conclude one contract for the provision of ?Managed Services? for the Facility Management (FM) and Administrative Services. The duration of the contract shall be three years with a possible extension of one additional year. The envisaged contract start date is 1 March 2026, including a 3-months transition period. Full operations shall start as of 1st June 2026. Services shall include: 1. Facility Management (FM) and Administrative Services, including: a) Telephone Switchboard b) FM Service Desk c) Booking of meeting rooms and services d) Administrative support services (e.g. Lost & Found, fax management, etc.) 2. Validation of Business Travel Expense Claims: a) Administration of Pre-paid expenses b) Other Business Travel related Administrative Tasks 3. Functional Support 4. Welcome Desk 5. Coordination of Conferences and Events -WERT: 16 400 000,00 EUR

Europäische Zentralbank