Mapping Lieferketten-Beschwerdesystem Schuhe Leder Indien 2025-2029

MAP for effective grievance and remedy in the global supply chain for footwear and leather goods through community-based worker resource centres-Tender: This is a public tender, following the principles of transparency, equal treatment, and traceability. All applications will be evaluated according to the published criteria. Assignment: These Terms of Reference define the scope of services to be provided under a consultancy contract to support the mapping, onboarding and training of stakeholders in the footwear and leather industry in India to establish an effective grievance and remedy system. Location: Europe and India Duration: A longtime assignment between August 2026 and September 2029 Tendering Organization: INKOTA-netzwerk e.V. (hereinafter abbreviated as INKOTA) has been working in development campaigning, public relations and educational work for more than 50 years. Critical dialogue and participation in multi-stakeholder initiatives, such as the Textiles Partnership, are part of the work. The same applies to the partnership in development projects in the Global South. 1. Background The advertised service will be provided within the project “MAP for effective grievance and remedy in the global supply chain for footwear and leather goods through community-based worker resource centres” which is implemented between 01.10.2025 and 30.09.2029. The project is jointly implemented by one Indian NGO and the lead organization INKOTA which is based in Germany. Main donor is the German Federal Ministry for Economic Cooperation and Development (BMZ), whose current funding guidelines for the Civil Society Grant, effective as of January 1st, 2025, must be followed. The overall objective of the project is to improve working conditions and health protection for employees in the footwear and leather industry in Uttar Pradesh and Tamil Nadu by establishing a functioning OECD-compliant grievance and remedy system within the value chains of German companies. For this purpose, the project aims to commit at least 7-10 companies (including purchasing companies as well as producers) to long-term cooperation in the Multi-Actors-Partnership (MAP) and to build up the necessary capacity among them to implement an effective complaints system. Through Workers Resource Centres (WRC) in selected factories, the project also directly supports workers in exercising their rights. 2. Objectives In order to establish meaningful stakeholder engagement and to draw up a concrete work plan for the companies to follow, INKOTA is seeking for support in facilitating peer learning and the exchange of expertise among relevant stakeholders of the Multi-Actors-Partnership , especially on UNGP+OECD-compliant grievance mechanism, grievance policies and procedures of comparable initiatives and existing regional and local grievance channels. Moreover, support is needed when it comes to mapping at least four production sites in the two project regions, examining the companies involved, the access to factories by civil society and other stakeholders as well as prioritization of identified risks to be addressed. It is expected that the contracted service provider will then also facilitate the onboarding process of new suppliers, by raising awareness on human rights and grievance mechanisms and introducing the principles and practices of factory-level social dialogue. This is following by a comprehensive support in creating workplans and implementation measures , as well as building relevant capacities at factory level for both, management staff and workers. Over the years, the contracted service provider will take part in various dialogue formats , among them several face-to-face events in Europe and India. The purpose is to develop an exit strategy and consolidated structure .