Wartung technischer Support Ross Video Infrastructure UNOG ICTS 5 Jahre

Warranty, Maintenance and Technical Support Services for Ross Broadcast Video Infrastructure for UNOG ICTS - Two (2) Ross broadcast video matrices/routers - Two (2) Ross broadcast video mixers/switchers The scope of services shall include, but not limited to: - Technical support services; - Incident management and resolution - Replacement hardware/components; - Software and firmware updates - Maintenance reports - Preventive maintenance documentation - Escalation and support contact procedures The aim is to etablish a five-year contract as from 1 January 2027 (3+2)