Development of digital personas for WHH to support a data driven approach to (potential) donors-At WHH we aim to have a deep understanding of our target groups (current, past and potential new donors). Personalizing our marketing and communication efforts such as donor journeys, mailings and other fundraising activities to the donor’s needs is crucial to maximize funding. For a truly donor-centric approach we not only want to get a clear picture of our existing donor base but also want to unlock new donors and fundraising potentials. To achieve this, WHH wants to use the benefits of digital personas as a data driven way to gain insights into our target groups. We want to avoid stereotypes as much as possible. Instead, the goal is a data driven, realistic and unbiased view at who our current, past and potential new donors are and how we can reach them with our communication and fundraising activities in the most efficient and effective way. We see a lot of potential in the meta data outside of WHH (especially combined with the insights we already have). Additional insights on how to improve our marketing and communication activities to incorporate these personas into our work are very important. Since many different stakeholders at WHH are going to incorporate these personas into their work, they should be easy to understand, easily accessible and transferable into different channels, tools and communication strategies.

Deutsche Welthungerhilfe e. V.

Frist: 04. April 2025

Open Market Consultation (OMC) for a future pre–commercial procurement (PCP) to buy R&D (research and development) services to solve circular economy challenges defined by the participating cities-This pre-commercial procurement (PCP) is carried out by Northern Dimension Partnership on Culture Secretariat in the name and on behalf of the buyers group. This prior information notice (PIN) provides early information about the expected starting date and purchase volume and about the open market consultation (OMC) that is organised in preparation of this pre-commercial procurement (PCP). The procurement aims to trigger new solutions to be developed and tested to address two challenges that correspond to an overarching need to increase the number of concrete practices in the Baltic Sea region that would drive the transition to circular economy. The procurement will be divided into two lots, each corresponding to one sub-challenge. The following city specific challenges have been identified by the participating cities that seek to choose two most relevant challenges that would be posed as sub-challenges in the tender and fine-tune the tender specifications with the help of OMC: - Turku: How might we create an accessible, unified platform or system that connects service providers contributing to the circular economy, making it easier for customers to discover and use their services? - Tallinn: How can we develop an accessible and affordable tool or methodology that enables SMEs to evaluate and improve the circularity of their products or services, even if they lack in-house expertise or external support? - Riga: How might we implement an interoperable, city-wide system or solution to eliminate single-use materials (such as cups, plates, and cutlery) at public events? - Kiel: How might we create a system or solution for collecting, refurbishing, redistributing, and reusing second-hand components and items from buildings, fairs, and festivals? - Gdynia: How might we develop an accessible, affordable, and sustainable solution — supported by cultural and creative sectors — to increase the reuse of bulky household waste? - Aarhus: How might we develop a sustainable, circular, and culturally relevant solution to activate an underused dome structure at the harbour during the winter months? Participants of the OMC are welcome to be creative and proactive with their suggestions for fine-tuning the challenges depending on the situation and beyond the challenges identified by the participating cities.-WERT: 206 611,57 EUR

Northern Dimension Partnership on Culture Secretariat

Provision of mobile phones for UNOG-The United Nations Office at Geneva (UNOG) intends to launch a competitive bidding process for the Provision of mobile devices to UNOG. UNOG is, therefore, seeking interested, qualified vendors to supply and deliver these devices. The devices are aimed at equipping the organization with reliable and efficient mobile communication tools to provide essential connectivity to its staff. The vast majority of mobile devices that UNOG purchases are from two manufacturers, Apple and Samsung. UNOG requires new/unused, and unlocked phones that can be used in any location around the world. UNOG will not accept clones or grey market devices. All mobile phone purchases, repair and replacement are to be handled by the provider. It is expected that there should be a single point of contact for all hardware-related issues. UNOG estimates annual quantities of 800 pcs (total for the different models). Please note that the UN does not guarantee the order of any minimum quantities.All mobile devices will include a minimum 2-year manufacturer’s warranty Delivery: Delivery at Place (DAP) UNOG Offices at Geneva (INCOTERMS 2010). This requirement may lead to a contract award for an initial period of three (3) years with the possibility of a two-year extension ( 3+2 ). The proposed contract will be governed by the United Nations General Conditions of Contracts for the Provision of Goods (UNGCC) accessible online through the following link: https://www.un.org/Depts/ptd/sites/www.un.org.Depts.ptd/files/files/attachment/page/pdf/general_condition_ goods.pdf

Office des Nations Unies à Genève

Capacity Building and Destination Promotion of Albania’s GBS and ICT Sectors-Scope of Work The assignment consists of two primary components: 1. Capacity Building for Albanian GBS/ICT Companies The contractor will design and implement a training program to prepare SMEs for international market expansion. The program should address the following thematic areas: - Development of globally attractive company culture - International marketing and online presence building - Effective project management and client communication - Legal and regulatory frameworks for cross-border operations - Financial planning and scaling strategies - International sales and pitching techniques The training should include: - Online, self-paced content - In-person workshops in Albania - Supporting materials and toolkits - Follow-up assessments to provide individual feedback The primary target group are top management teams of Albanian small and medium-sized enterprises (SMEs) in the ICT/GBS sector. 2. Destination Promotion for Albania’s GBS/ICT Sectors The contractor will execute a strategic marketing campaign aimed at raising international awareness of Albania as a credible and competitive outsourcing destination. Activities should include: - Design and maintenance of a dedicated landing page hosted on a reputable international platform (with focus on Central and Southeastern Europe) - Development and publication of analytical articles and case studies, featuring industry insights and testimonials from existing clients of Albanian firms, published in an international, reputable resource (with a focus on Central and Southeastern Europe) - Conduct media outreach to promote the location’ s visibility in Western Europe and North America Expected Deliverables The following deliverables are expected to be completed within the contract duration and in line with agreed milestones: Capacity Building: - Online modules (on-demand), introducing the six thematic areas outlined above for up to 250 participants. - In-person workshops in Albania focusing on each of the six thematic areas, tailored to the specific needs of Albanian companies for up to 100 participants. - Post-workshop assessments and feedback reports for all in-person workshop participants. Destination Promotion: - Interactive landing page showcasing Albania’s strength as a GBS destination, hosted on an international, reputable resource (with a focus on Central and Southeastern Europe). - Two analytical articles on Albania’s GBS sector and one interview published in an international, reputable resource (with a focus on Central and Southeastern Europe). - A press release and media outreach to at least 300 media representatives in Western Europe and North America.-WERT: 29 411,00 EUR

Digital Skills Accelerator Africa

Frist: 02. Juni 2025